Privacy Policy

Effective: April 1, 2025.

Key Information

  • YMetaconnect, An AI-powered education platform and community forum designed to foster self-regulated learning, cultivate modern skills, enable effective assessment, and deliver actionable feedback for continuous growth.
  • We collect the Personal Data set out in the "What Personal Data We Collect" section of this Privacy Policy below, including account registration details such as name and email, details of Content Offerings you undertake, survey information (where you provide it), identity verification data, and information about your use of our site and Services.
  • We use your Personal Data for the purposes set out in the "How We Use Personal Data" section of this Privacy Policy below, including providing our site and Services to you, ensuring the security and performance of our site, conducting research relating to Content Offerings, sharing information with our Content Providers and our suppliers, direct marketing, and performing statistical analysis of the use of our site and Services.
  • You have a number of rights that you can exercise in relation to our use of your Personal Data,as set out in the "Your Rights" section of this Privacy Policy below.

Purpose and who we are

The purpose of this Privacy Policy is to describe how YMetaconnect ., our subsidiaries, and our international branches, ("YMetaconnect ," "us," "we," or "our") collects, uses, and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including but not limited to YMetaconnect .com (collectively referred to herein as the "Site"). Please read this Privacy Policy carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us at email (info@ymetaconnect.org).Your use of our Site is also governed by our Terms of Use .Terms used but not defined in this Privacy Policy can be found in our Terms of Use.YMETcoursALEARN AI (OPC) PRIVATE LIMITED ,Room No: SBM 13/ 150 A3, Manthandikkunnu, Mysore Road, Sulthan Bathery - 672 593, Kerala, India is the data controller of all Personal Data (as defined below) collected via the Site and of certain Personal Data collected from third parties, as set out in this Privacy Policy unless you are part of a degree, certain certificate programs, or certain other circumstances as communicated to you, in which case YMetaconnect is the data processor.

What Information this Privacy Policy Covers

This Privacy Policy covers information we collect from you through our Site. Some of our Site’s functionality can be used without revealing any Personal Data, but for features or Services related to the Content Offerings, Personal Data is required. In order to access certain features and benefits on our Site, you may need to submit, or we may collect, "Personal Data" (i.e., information that can be used to identify you and which may also be referred to as “personally identifiable information” or “personal information”). Personal Data can include information such as your name, email address, IP address, and device identifier, among other things. You are responsible for ensuring the accuracy of the Personal Data you submit to YMetaconnect. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.

Legal Bases for Collecting and Using Personal Data

We consider that the legal bases for using your Personal Data as set out in this Privacy Policy are as follows:

  • To perform our obligations under any contract with you (for example, to comply with the Terms of Use of our Site which you accept by browsing our website and/or to comply with our contract to provide Services to you, your academic institution, your employer, or other organization that may be providing you with access to our Services);
  • To comply with our legal obligations.
  • For our legitimate interests or the legitimate interests of others. Our legitimate interests are to:
    • Run, grow and develop our business.
    • Operate our Site and provide our Services.
    • Select appropriately skilled and qualified suppliers.
    • Build relationships with partners and academic institutions.
    • Carry out research and statistical analysis.
    • Carry out marketing and business development; and
    • For internal administrative and auditing purposes.
  • Where you have given consent, for example, to send you certain communications or where you submit certain information to us or where required to rely upon consent by local law.

Which legal basis applies to a specific activity will depend on the type of personal information used and the context in which it is being used.

If we rely on our (or another party’s) legitimate interests for using your personal information, we will undertake a balancing test to ensure that our (or the other party’s) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information.

We may process your personal information in some cases for marketing purposes on the basis of your consent (which you may withdraw at any time as described below).

If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by visiting your profile page and clicking the box to remove consent and we will stop doing so. If you withdraw your consent, this may impact the ability for us to provide some of our Services to you

What Personal Data We Collect

We gather the following types of information about users through the Site:

  • Information relating to your use of our Site.
    When users come to our Site, we may track, collect, and aggregate information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were clicked. We also collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system, and browser software used by each user of the Site. We may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of their point of connectivity. Location data may be used to route your traffic to the nearest regional server to reduce latency and improve your experience.
  • Personal Data provided directly by you or via third parties.
    We collect Personal Data that you provide to us when you register for an account, update or change information for your account, purchase products or Services, complete a survey, sign-up for email updates, participate in our public forums, send us email messages, and/or participate in Content Offerings or other Services on our Site. We may use the Personal Data that you provide to respond to your questions, provide you the specific Content Offering and/or Services you select, send you updates about Content Offerings or other YMetaconnect events, and send you email messages about Site maintenance or updates.
  • Account Registration.
    If you register for an account on our Site, you may be required to provide us with certain Personal Data such as your name and email address. You may also voluntarily provide us with additional Personal Data.
  • Updates.
    YMetaconnect may offer you the ability to receive updates either via email or by posting on portions of the Site only accessible to registered users. In order to subscribe to these Services, you may be required to provide us with Personal Data such as your name and email address.
  • Forums.
    YMetaconnect may offer public forums from time to time (the "Forums") where you can share comments and thoughts. In order to participate in the Forums, you may be required to register with us and/or provide us with Personal Data such as your name and email address. Please keep in mind that information you post or make available in Forums will be publicly available. You should not include any Personal Data or other information of a personal or sensitive nature, whether relating to you or another person, in a Forum post. Please also reference our Terms of Use for additional information about proper use of our Forums.
  • Participation in Content Offerings.
    YMetaconnect offers users the opportunity to participate in Content Offerings on or through the Site. If you desire to participate in a Content Offering, you will be asked to provide us with certain information necessary to conduct such a Content Offering. This information may include, among other things, your name and email address. If you participate in a Content Offering, we may collect certain user-generated content, such as assignments you submit, peer-graded assignments, and peer grading feedback. We also collect course data, such as responses to in-video quizzes, standalone quizzes, exams, and surveys. You should not include any Personal Data or other information of a personal or sensitive nature, whether relating to you or another person, on assignments, exams, or surveys, except for information required to participate in or submit such assignments, exams, or surveys.
  • Identity Verification.
    YMetaconnect may offer you the ability to verify your identity for select Services. In order to enroll for these Services, you may be required to provide us or our third party identity verification vendor with Personal Data such as your name, address, date of birth, a headshot taken using a webcam, and a photo identification document. Additionally, if you apply for financial aid in connection with these Services, you may be required to provide information regarding your income.
  • Communications with YMetaconnect.
    We may receive and record Personal Data when you send us an email message or otherwise contact us, including through the use of an in-platform messaging/chat feature.
  • Third Party Sites.
    We may receive Personal Data when you access or log-in to a third-party site, e.g., Facebook, from our Sites. This may include the text and/or images of your Personal Data available from the third-party site.
  • Surveys.
    We may receive Personal Data when you provide information in response to a survey operated by us or a Content Provider.
  • Partner sites.
    Partner sites providing Content Offering-related tools and services to YMetaconnect users may collect nonfinancial individual-level user data regarding the individual’s use of that partner site while the partner sites provide those services to YMetaconnect. The partner sites may share that data with YMetaconnect for the purpose of improving our Services, the partner site’s services, and the individual’s education experience. This data includes information such as the amount of time spent on the partner site and pages viewed.
  • Third Party Payment Processing.
    YMetaconnect provides you with the ability to pay for Content Offerings and other Services using a credit card or other methods through a third party payment processing service provider. Please note that our service provider collects and processes your financial information. Our third-party payment processing service providers include GPay, PayPal, and Phone Pe, net banking, debit or credit card. Each of these payment processors may use your financial information in accordance with their privacy policy.

How We Use Personal Data

YMetaconnect collects and uses Personal Data for the purposes described in this section. YMetaconnect may share such Personal Data for these purposes with third parties, such as service providers, university and industry partners, and other commercial partners.

  • Providing the Site and our Services:
    We use Personal Data which you provide to us in order to allow you to access and use the Site and in order to provide any information, products, or Services that you request from us.
  • Technical support and security:
    We may use Personal Data to provide technical support to you, where required, and to ensure the security of our Services and the Site.
  • Updates:
    We use Personal Data collected when you sign-up for our various email or update services to send you the messages in connection with the Site or Content Offerings. We may also archive this information and/or use it for future communications with you, where we are legally entitled to do so.
  • Analyzing and improving the Site and Services:
    We use Personal Data, and share such Personal Data with third-party service providers, relating to your use of the Site and Services to record and analyze how learners interact with the Site, its features and content, and our Services. This analysis may involve using techniques such as machine learning, or AI tools. We use this information to better understand demand for YMetaconnect ’s and Partners’ offerings, inform YMetaconnect Site and product developments, and build higher quality, more useful Services.
  • Forums:
    You should not post any personally identifiable information or other information of a personal or sensitive nature, whether relating to you or another person, within a Forum post. If you choose to post personally identifiable information, such personally identifiable information may be collected during your use of the Forums. We may publish this information via extensions of our platform that use third-party services, like mobile applications. We reserve the right to reuse Forum posts that contain personally identifiable information in future versions of the Content Offerings, and to enhance future Content Offerings. We may archive this information and/or use it for future communications with you and/or your designee(s), and/or provide it to the Content Provider, business partners, or the instructor(s) associated with the courses you have taken. We may also use or publish posts submitted on the Forums without using personally identifiable information.
  • Participation in Content Offerings:
    We use the Personal Data that we collect from you when you participate in a Content Offering through the Site for processing purposes, including but not limited to tracking attendance, progress, and completion of the Content Offerings. We may also share your Personal Data and your performance in a given Content Offering with the instructor or instructors who taught it, with teaching assistants or other individuals designated by the instructor or instructors to assist with the creation, modification, or operation of the Content Offering, and with the Content Provider(s) with which they are affiliated. We may also use the information generated when taking a Content Offering or using the Services for predictive analysis of your performance in the Content Offerings. Also, we may archive this information and/or use it for future communications with you, where we are legally entitled to do so.
  • Use of Interactive/Personalized Site Features:
    We use Personal Data and share such Personal Data with third-party service providers to facilitate and personalize your interaction with Site features such as chatbots, automated translation and grading functionality, tailored recommendations, and learner engagement features. These may utilize machine learning and/or AI tools. Where required or otherwise appropriate, you will be provided with additional information, in advance, about processing of your Personal Data via these features, including the existence of any automated decision-making where relevant (along with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing).
  • Identity Verification:
    For Services that require identity verification, we may use the Personal Data that we collect for verifying your identity, and for authenticating that submissions made on the Site were made by you. This service may be provided through a third-party identity verification vendor. Your photo identification document will be deleted after successful verification of your profile information.
  • Communications with or from YMetaconnect:
    When you send us an email message, use in platform messaging/chat features (which may utilize technology provided by third party service providers contracted by YMetaconnect ) or otherwise contact us, we and our third-party service providers may record and use the information provided by you to respond to your communication and/or for other purposes described in this Privacy Policy or in other privacy information provided to you during your interaction with our communication systems. We and our third-party service providers may also archive this information and/or use it for future communications with you where we are legally entitled to do so. Where we send you emails, we may track the way that you interact with these emails (such as when you open an email or click on a link inside an email). We use this information for the purposes of optimizing and better tailoring our communications to you.
  • Communications with YMetaconnect Business Partners:
    We may share your Personal Data with Content Providers and other business partners of YMetaconnect so that content providers and other business partners may share information about their products and services that may be of interest to you where they are legally entitled to do so.
  • Research:
    We may share general course data (including quiz or assignment submissions, grades, and forum discussions), information about your activity on our Site, and demographic data from surveys operated by us with our Content Providers and other business partners so that our Content Providers and other business partners may use the data for research related to online education and for recruitment process.
  • Marketing and Advertising:
    We use Personal Data to send marketing and serve advertising, to inform our marketing and advertising strategies and content, to understand more about our audiences and to personalize our marketing and advertising, so that they are more relevant to particular audiences. We may share Personal Data with the providers of third-party tools and services for some of these activities, in particular for online advertising purposes, including targeted advertising and custom audience activities, (for example, we use advertising services from Meta, amongst others).
  • Disclosure to YMetaconnect Contractors:
    We use various third-party service providers, vendors, and contractors (collectively, "Contractors") to support YMetaconnect’s activities, including the purposes listed in this section of the Privacy Policy. Our Contractors will have access to Personal Data to the extent necessary for provision of their services to YMetaconnect. These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site or the Content Offerings or related to YMetaconnect’s other business activities. Access to your Personal Data by these Contractors is limited to the information reasonably necessary for the Contractor to perform its limited function for us.
  • Government Authorities:
    YMetaconnect may share your Personal Data with various government authorities (such as regulatory bodies, law enforcement activities, and national security organizations) in response to lawful subpoenas, court orders, or other legal processes; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
  • Legal Rights and Actions:
    YMetaconnect may share your Personal Data with government authorities, external advisors and other relevant or affected third parties when we believe it is appropriate: to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of YMetaconnect , the Site, our users, customers, or others; and in connection with our Terms of Use and other agreements.
  • Disclosure to Acquirers:
    YMetaconnect may disclose and/or transfer your Personal Data to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of YMetaconnect to which your Personal Data relates.
  • Devices:
    If we receive any Personal Data related to the extent to which you use designated e Readers or other devices to access YMetaconnect materials, we may archive it, and use it for research, business, or other purposes

External Links

For your convenience we may provide links to sites operated by organizations other than YMetaconnect ("Third Party Sites") that we believe may be of interest to you. We do not disclose your Personal Data to these Third-Party Sites unless we have a lawful basis on which to do so. We do not endorse and are not responsible for the privacy practices of these Third-Party Sites. If you choose to click on a link to one of these Third-Party Sites, you should review the privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personal Data.

Retention of Personal Data

We keep your Personal Data for no longer than necessary for the purposes for which the Personal Data is collected and processed. The length of time we retain Personal Data for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise, or defend our legal rights.

Confidentiality & Security of Personal Data

We will use industry standard physical, technical, and administrative security measures to keep your Personal Data confidential and secure, and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law. Because the Internet is not a 100% secure environment, we cannot guarantee the security of Personal Data, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information. Please note that e-mail communications are typically not encrypted and should not be considered secure.

Your Rights

You have certain rights in relation to your Personal Data. You can access your Personal Data and confirm that it remains correct and up-to-date, If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via hello@ymetaconnect.com.

Questions, Suggestions, and Complaints

If you have any privacy-related questions, suggestions, unresolved problems, or complaints, you may contact us via hello@ymetaconnect.com

Address for communication:
YMetaLearn AI
Second Mooza, Back Side – UTAS-Shinas, Al-Aqr, Shinas, Sultanate of Oman

Technical Operations: Heiley Offices Pvt Ltd, 2nd floor K C Arcade, near TV center, CSEZ P O, Kakkanad, Ernakulam-682037

Email: hello@ymetaconnect.com

International Privacy Practices

Our Site is primarily operated and managed on servers located and operated within India. In order to provide our products and Services to you, you may be sending your Personal Data outside of the country where you reside or are located, including to the United States. Accordingly, your Personal Data may be transferred outside of the country in which you reside or are located, including to countries that may not provide the same level of protection for your Personal Data. We are committed to protecting Personal Data when it is transferred. If you reside or are located within the EEA, United Kingdom, Switzerland (or other region that offers similar protections) and such data transfers occur, we take appropriate steps to ensure an equivalent level of protection for your Personal Data. We participate in and commit to adhering to the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, or the Swiss-U.S. Data Privacy Framework when transferring data from the EEA, UK or Switzerland to the United States. Please see our Data Privacy Framework Policy, below, for further information

Changing Our Privacy Policy

Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site

No Information from Children Under 13

YMetaconnect strongly believes in protecting the privacy of children. Any use or access by anyone under the age of 13 is prohibited, and certain regions and Content Offerings may have additional requirements and/or restrictions. In line with this belief, we do not knowingly collect or maintain Personal Data on our Site from persons under 13 years of age, and no part of our Site is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Site at any time or in any manner. We will take appropriate steps to delete any Personal Data of persons less than 13 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such Personal Data.