What is the Role Reversal Activity?
Role Reversal is an interactive group activity where participants adopt the roles of others to
experience different perspectives. This could involve switching positions in professional,
social, or educational scenarios, for example, a manager and an employee, a teacher and a
student, or a customer and a service provider.
The activity begins by selecting a scenario category such as Business, Healthcare, Education,
Customer Service, or Leadership. Participants are assigned roles individually, in pairs, or as a
group. The type of role reversal, complete swap, partial swap, or empathy-based, determines how
participants interact and experience the scenario.
During the activity, participants tackle tasks or challenges aligned with specific goals such as
problem-solving, perspective-taking, conflict resolution, or building empathy. Scenarios can
range from simple exchanges for beginners to complex, high-stakes decision-making situations for
advanced participants. The AI guides participants on how to act, switch roles, and navigate the
scenario, ensuring the activity is both structured and meaningful.
Time limits can be applied to simulate real-world constraints, adding urgency and realism to the
exercise. Following the role play, participants reflect on their experiences through methods
like group discussions, individual journals, peer feedback, or self-assessment. This reflection
helps consolidate learning and encourages deeper understanding of the challenges faced by
others.